FAQ

Q1: What is MONDESTAY?

MONDESTAY is a portal site for Serviced and Furnished Apartments as well as Serviced Offices in major cities around the world. The purpose of the site is to provide an easy to use, easy to inquire service, with a large selection of properties to choose from. We cooperate with a growing number of operators of Serviced Apartments & Serviced Offices around the world and we strive to ensure that the level of service provided is professional and without flaws. In case you not are satisfied with services provided by operator on this website, please feel welcome to send over your comments to MONDESTAY.

Q2: What happens after I have submitted an Inquiry?

After an inquiry is made, the property operator will reply to you. (Please note that the reply may be delayed in case of public holiday or similar) Property operator will inform you of the availability of the property, based on the information from the Inquiry Form. Please note that In case you decide to reserve the apartment or office, the contract will NOT be between you and MONDESTAY, it will be between you and the Property Operator.

Q3 : Do I pay any fees to MONDESTAY for using this service?

No, you can be at ease, the MONDESTAY service is totally free of charge.

Q4 : How do you handle Private Information provided by me by sending an Inquiry?

MONDESTAY is committed to protecting your privacy, we guarantee that we will not sell, rent, trade or otherwise provide your personal information to others. We only use the information we collect about you to process your inquiry.

Q5 : What are "Serviced Apartments"?

Serviced Apartments are fully furnished, self-contained apartments for from daily stays to stays of up to one year. Serviced apartments tend to be a favorable alternative to hotel rooms since they offer an “at home” feeling not often found in hotels. In addition, Serviced Apartments often tend to be more spacious and affordable, than similar hotel alternatives. Serviced Apartments are also a great alternative to regular rental apartments since there is no need to pay extra fees such as agent fee, expenditures for furniture, security deposits etc. In case you sign up for a Serviced Apartments the only costs you need to cover are the security deposit (refundable in case of no damage) and the first month’s rent. Serviced Apartments in especially suitable for businessmen on short to long term overseas assignments and holiday travelers with a wish to get more in touch with the local culture of their destination.

Q6 : What are "Serviced Offices "?

Serviced offices are offices that are fully equipped and managed by a facility management company, who then rent individual offices or floors to other companies. Serviced Offices in general offer very flexible rental terms and rental plans which is very suitable for business startups and small-scale businesses. Tenants can reduce costs by sharing business equipment with other people in the same office. Most Serviced Offices comes equipped with excellent security, reception and mail services. Additional facilities may include conference rooms, meeting rooms and break areas.